Luxury Service Team Member

7 days ago


West Hollywood, United States 8451 MELROSE EATERY LLC Full time
Job Description

We are seeking a highly skilled and experienced Captain's Assistant to join our team at 8451 MELROSE EATERY LLC. As a key member of our fine dining service team, you will be responsible for providing exceptional support to our captains and wine team during evening service.

The ideal candidate will have a minimum of 4 years' experience in hospitality or customer service and possess excellent communication and interpersonal skills. You will be required to work efficiently in a fast-paced environment, multitasking and prioritizing tasks as needed. A strong knowledge of food and beverage service is essential, as well as the ability to maintain a high level of luxury service standards.

Responsibilities:
  • Prepare trays, plates, utensils, napkins for service.
  • Set and reset tables during service.
  • Refill glassware station, polish cutlery during service.
  • Make sure to clear table and be responsible when handling luxury equipment.
  • Align tables and chairs in dining room and set dining room tables.
  • Set up guest bathroom (soap, toilet paper, towels, candles).
  • Set up plates for kitchen.
  • Assist Captain during service with table maintenance (clearing, marking).
  • Running food as needed.
  • Constantly keeping an eye on the guest's water level.
  • Prepare coffee and tea for the guests.
  • Prepare any requested non-alcoholic drinks and follow recipes and standards.
  • Break down N/A beverage and coffee station.
  • Acknowledge guest requests regarding food details and serve dishes following the Alba standards.
  • Maintain timeliness of guest meals and fire dishes in the kitchen.
  • Be responsible for the inventory supplies and weekly cleaning side work.
  • Keep a constant eye on the guest to anticipate needs and report to a manager when a guest is unhappy for any reason.
  • All other duties assigned by management.
Estimated Salary: $45,000 - $60,000 per year.

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