Luxury Fragrance Customer Service Ambassador

3 weeks ago


Hollywood, Florida, United States Inktel Full time
About Inktel
Inktel is a renowned luxury fragrance brand seeking highly skilled customer service ambassadors to provide exceptional experiences for our clients. Our high-end fragrances are designed in the tradition of luxury French perfumery, and we're looking for passionate individuals to join our team as Full-time or Part-time Remote Fragrance Ambassadors.

In this role, you will be a crucial representative who inspires and helps customers become the best version of themselves by supporting current and prospective customers with questions on items, orders, and sales inquiries right from your home.

Responsibilities:
  • Communicate with customers proactively and professionally across multiple channels (Voice and Email).
  • Respond to questions, provide information, and promote products while meeting or exceeding customer expectations.
  • Identify the root cause of inquiries by asking probing questions to determine the best solution.
  • Maintain required product knowledge to deliver world-class service.


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