Operations Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Logistics & Supply Company. In this role, you will be responsible for ensuring the smooth execution of daily operations, including coordinating with independent contractors, managing routes, and communicating with customers.
Key Responsibilities:
- Monitor and ensure all routes are covered, IC check-in is complete, and communicated to the customer.
- Create and manage routes pursuant to customer requirements.
- Monitor the dispatch board to ensure customer requested delivery times are being met.
- Communicate any delays and/or problems to the customer and dispatch department.
- Ensure ICs are providing services in the vehicle type requested by the customer.
- Ensure compliance with IC log in process and EC-mobile.
- Work directly with ICs to assist with issues they may encounter while under dispatch.
- Assist in arranging for STAT coverage for customers, as needed.
- Restructure routes as requested by the customer, to ensure on-time execution.
- Ensure ICs are providing contracted delivery services in compliance with customer regulations.
- Assist with contracting of ICs as needed.
- Complete daily service reports as required by the customer.
- Create and process administrative reports and paperwork as directed.
- Follow up with ICs to ensure their paperwork is up to date, as needed.
- Ensure ICs are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
Requirements:
- Basic MS Office Programs (Outlook, Excel, and Word) experience required.
- Proactive and resourceful, with the ability to work effectively in a fast-paced environment.
- Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
- Must maintain a valid driver's license and a clean, functional vehicle.
- Ability to develop and maintain meaningful business relationships with customers.
- Ability to lift up to 50 pounds on occasion.
- Ability to work overtime as necessary.
Preferred Qualifications:
- College Degree or a High School Diploma with equivalent combination of education and experience.
- Six Sigma Green Belt Certification preferred.
Work Environment:
This is a full-time position, Monday-Friday, 9:30am-6pm. Available to work extra hours, weekends, and holidays preferred. Pay rate from $20.00-$22.00 per hour, dependent upon experience level. On occasion, travel may be required.
Our Values:
We are driven by a passion for service, collaboration, accountability, adaptability, responsiveness, and respect. These values guide our actions, interactions, and decisions, and drive us to deliver exceptional results.
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