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Field Electronic Systems Technician

2 months ago

Atlanta, United States Michelin Inc Full time
Field Electronic Systems Technician

Opportunity Overview
Join MICHELIN Connected Fleet, a subsidiary of Michelin North America, as a dedicated Field Electronic Systems Technician. This position is crucial for executing top-notch installations of our advanced solutions across the country, ensuring outstanding service for our Fleet clientele. The successful candidate will possess a robust technical foundation and demonstrate a readiness to travel and engage with clients on-site frequently.

Key Responsibilities

  • Meet and exceed installation quality benchmarks
  • Guide and mentor external installation teams
  • Ensure teams are updated on current operational procedures
  • Foster relationships with internal stakeholders
  • Serve as a technical authority for all MCF offerings
  • Continuously improve product expertise and technical skills
  • Assist in eLearning initiatives
  • Provide technical assistance to partner technicians

Qualifications

  • Post-secondary education or equivalent experience
  • 3-5 years of experience in automotive service
  • Expertise in 12 Volt electrical systems
  • Familiarity with AVL GPS/Fleet Telemetric Systems
  • Excellent communication and time management abilities
  • Experience in conflict resolution and escalation management
  • Valid driver's license required

Ideal Candidate Profile

  • Self-driven and capable of working independently
  • Understanding of vehicle electrical communication systems
  • Certifications such as ASE and MECP are advantageous
  • Experience collaborating with third-party vendors is preferred
  • Strong customer service orientation and proficiency in MS Office

Benefits and Advantages

  • Comprehensive Health/Dental/Vision insurance
  • 401K plan with company matching contributions
  • Healthcare benefits with employer contributions
  • Short and Long Term Disability Insurance
  • Generous paid time off and parental leave policies
  • Wellness initiatives and employee support programs

About MICHELIN Connected Fleet
MICHELIN Connected Fleet is a pioneer in GPS fleet management solutions, providing innovative platforms that empower businesses to enhance their operations and optimize efficiency. Become part of our team of committed professionals dedicated to excellence and innovation in the telematics sector.