Customer Service Representative

4 weeks ago


San Juan Capistrano, California, United States AppleOne Full time

Job Description

Great job opportunity for bilingual call center insurance industry professionals at AppleOne.

Key Responsibilities:

  • Handle inbound and outbound calls in a timely and effective manner.
  • Resolve member issues and complaints in a professional and courteous way.
  • Maintain accurate records of all customer interactions.

Requirements:

  • Experience in customer service, health office, or administrative roles.
  • Availability: Monday to Friday, 8:00 a.m. – 9:00 p.m.
  • Fully bilingual.

Benefits:

  • Major medical, dental, vision, 401k, and statutory sick pay where required.
  • Reasonable accommodations for individuals with disabilities.

Equal Employment Opportunity:

AppleOne is an EEO/AA Employer/Vet/Disabled and participates in the E-Verify program in certain locations as required by law.



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