Senior Field Service Engineer

4 weeks ago


San Juan Capistrano, California, United States CBRE Full time
Job Summary

CBRE is seeking a highly skilled Sr Field Service Engineer to join our team. As a key member of our field service team, you will be responsible for performing advanced-level troubleshooting and maintenance services on laboratory equipment and instruments.

Key Responsibilities:

  • Perform installation, repair, and preventative maintenance services on multi-vendor analytical instruments.
  • Diagnose and troubleshoot operational problems on laboratory equipment and instruments.
  • Fixes/services or resolves problems while performing unscheduled work, as necessary.
  • Records and reports abnormal functions or out-of-tolerance conditions of equipment and initiates corrective action and documentation.
  • Reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs.
  • Documents daily records of inspections, maintenance activity, repairs, and other work performed within approved guidelines and procedures.
  • Coordinates with outside contractors regarding repairs covered by maintenance agreements.
  • Manages relationships with customers.
  • Completes service report on each service ticket completion.
  • Train customers and other service representatives on maintenance tasks.

Requirements:

  • 7+ years of field service experience is highly preferred.
  • Service knowledge of GC, HPLC/UPLC, GC/MS & LC/MS is required.
  • Bachelors degree in science (chemistry, analytical chemistry biochemistry, biotechnology, or similar) preferred or High School Diploma or equivalent experience with lab experience required.
  • Ability to travel to various locations daily and interact with a broad range of clientele.
  • Overnight travel will be required.
  • A valid driver's license is required.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

We offer comprehensive benefits such as health, vision, and life insurance, 401k, and personal time off, among others.


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