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Collections Specialist

2 months ago

Detroit, Michigan, United States Juno Search Partners - Open Positions Full time
Job Overview

Juno Search Partners is a recognized women-owned and women-led recruitment agency specializing in the placement of candidates across various sectors including finance, administration, marketing, and technology nationwide.


Position Summary:

As a Temporary Collections Specialist, your primary responsibility will be to carry out effective and timely collection efforts and initiate recovery actions to reduce risk costs and enhance returns.


Key Responsibilities:
  • Assess and analyze overdue payments within the portfolio and categorize debtors appropriately to determine subsequent collection strategies.
  • Engage with debtors through both telephone and written communication.
  • Oversee the management of debtors and the arrears process.
  • Evaluate quality adjustment requests, compile the necessary documentation, and apply company underwriting criteria to approve or deny requests.
  • Execute all required actions to recover payments and/or close accounts.
  • Document debtor and arrears history to maintain a comprehensive file that supports informed decision-making during collection and recovery processes.
Candidate Profile:
  • Bachelor's Degree is highly preferred.
  • 1-3 years of experience in collections, customer service, or sales.
  • Familiarity with the leasing and finance industry is advantageous.
  • Proficiency in French or Spanish is a plus.
  • Strong customer service orientation.
  • A collaborative team player with outstanding interpersonal abilities.
  • Results-driven and quality-focused.
  • Capable of thriving in a fast-paced environment and adapting to changing situations.
Juno Search Partners is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by law. The Company upholds this policy in all aspects of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, and employee treatment.