Operational Leadership Trainee

1 day ago


Bethesda, Maryland, United States CVS Health Full time
About the Role

CVS Health is seeking a highly motivated and ambitious Operational Leadership Trainee to join our team. As an Operational Leadership Trainee, you will have the opportunity to develop your leadership skills and prepare for future supervisory roles within the company.

Job Summary

The Operational Leadership Trainee role is an entry-level position that focuses on preparing employees for higher-level supervisory responsibilities. You will work closely with store management and crews to ensure seamless store operations, provide exceptional customer service, and drive business growth.

Key Responsibilities
  • Work effectively with store management and crews to achieve business objectives
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information to and from store management and crews
Customer Service Focus

You will be responsible for providing exceptional customer service, including:

  • Assisting customers with their questions, problems, and complaints
  • Promoting CVS customer service culture (greet, offer help, and thank)
  • Handling customer relations issues in accordance with company policy and promoting a positive shopping experience for all CVS customers
Requirements

To be successful in this role, you should possess:

  • Deductive reasoning ability and analytical skills
  • Advanced communication skills
  • Able to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed
Benefits

As a member of the CVS Health team, you will enjoy a range of benefits, including:

  • Competitive salary: $17.90 - $26.00 per hour
  • Fully paid term life insurance plan
  • Short-term and long-term disability benefits
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Numerous well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Discount programs with participating partners
About CVS Health

CVS Health is a leader in the healthcare industry, committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose guides our commitment to putting our heart into every moment of our customers' health. We are anchored in our brand – with heart at its center – and strive to deliver services that make healthcare more personal, convenient, and affordable.



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