Banquet Server

2 days ago


Traverse City, Michigan, United States Park Place Hotel Full time
Banquet Server Job Summary

We are seeking a skilled Banquet Server to provide exceptional table service and hospitality to our banquet guests at Park Place Hotel. As a Banquet Server, you will play a vital role in maintaining a clean, efficient, and profitable banquet dining room and serving area.

Responsibilities:
  • Provide table service and hospitality to banquet guests, ensuring a memorable dining experience.
  • Take food and beverage orders and serve them accurately, with all details and accompaniments.
  • Represent Park Place Hotel professionally when interacting with guests, community members, and industry organizations.
  • Work shifts involving setup, cleanup, and tear-down procedures, demonstrating flexibility and adaptability.
  • Maintain proper Health Department standards and codes, ensuring a safe and healthy environment for guests and staff.
  • Develop and maintain knowledge of food, bar, and wine menus, providing expert recommendations to guests.
  • Communicate customer needs and resolve complaints independently, demonstrating excellent customer service skills.
  • Perform other duties as required, contributing to the overall success of the banquet team.
Qualifications:
  • High School Diploma or equivalent preferred.
  • 1 year of prior food and beverage service experience preferred.
  • Proper uniform is required, and a neat, clean, and well-groomed appearance is essential.
  • Attendance is crucial to the successful performance of this position.
  • May be required to work varying schedules, including evenings, weekends, and holidays.
  • Ability to read and write basic English.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to lift up to 50 lbs. intermittently during the workday.

Upon employment, all employees are required to fully comply with Park Place Hotel's rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. It may be changed and updated at any time.


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