Senior Neuromodulation Support Specialist
2 days ago
We are seeking a highly skilled Senior Technical Services Engineer to join our team at BIOTRONIK Inc. in Lake Oswego, OR. This full-time position offers a competitive salary of $120,000 per year and the opportunity to work in a dynamic and rapidly growing business unit.
The successful candidate will be responsible for providing timely and accurate technical support to field personnel, patients, and healthcare professionals regarding BIOTRONIK Neuro products, including implantable stimulators, programming devices, accessories, and remote monitoring services.
- Efficiently answer written and oral technical inquiries related to BIOTRONIK spinal cord stimulators and accessories.
- Troubleshoot and resolve clinical questions through direct consultation and/or interpretation of patient monitoring data.
- Generate technical and training documentation from product specifications.
- Create internal reference documentation, including troubleshooting workflows for the team.
The ideal candidate will have a degree in engineering, computer science, or a related field, with equivalent experience in the healthcare industry, particularly in medical device and neurostimulators. Strong communication and problem-solving skills are essential for this role.
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Technical Support Engineer
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Neuromodulation Support Engineer
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Lake Oswego, Oregon, United States BIOTRONIK Inc Full timeCompany OverviewAt BIOTRONIK Neuro, we're pioneering a new approach to SCS therapy management. Leveraging our advanced cardiovascular technologies, we've created a truly connected solution for patients and providers.
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