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Area Supervisor

2 months ago


Federal Way, Washington, United States Ross Stores Full time
About the Role

We are seeking a highly skilled and motivated Area Supervisor to join our team at Ross Stores. As a key member of our Store Leadership team, you will be responsible for overseeing the daily operations of a specific area of the store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the assigned area, including receiving and processing merchandise, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Team Leadership: Supervise and develop a team of Retail Associates, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed in their roles.
  • Inventory Management: Manage inventory levels, including receiving, processing, and stocking merchandise, as well as conducting regular inventory audits to ensure accuracy and compliance.
  • Loss Prevention: Identify and mitigate potential loss opportunities, including monitoring sales floor activity, investigating incidents, and implementing loss prevention strategies.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers, associates, and management.
  • Leadership Experience: Proven leadership experience, with a track record of successfully supervising and developing teams.
  • Inventory Management: Experience with inventory management, including receiving, processing, and stocking merchandise.
  • Loss Prevention: Knowledge of loss prevention strategies and techniques, with the ability to identify and mitigate potential loss opportunities.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Employee Discounts: Employee discounts on merchandise and services.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.