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Senior Quality Assurance Manager

2 months ago

Detroit, Michigan, United States TRIGO Global Quality Solutions Full time
Job Title: Senior Quality Assurance Manager

We are seeking a highly skilled and experienced Senior Quality Assurance Manager to join our team at TRIGO Global Quality Solutions.

Job Summary

The Senior Quality Assurance Manager will be responsible for ensuring customer satisfaction by providing quality services and support, training, developing, and motivating team members. They will provide leadership and guidance to site personnel, support and maintain a positive and productive atmosphere at sites, and ensure all company and customer guidelines are upheld.

Key Responsibilities
  • Establish and maintain relationships with customers and site personnel
  • Daily communication with various stakeholders at the site level
  • Assist Site Leaders or Sr. Site Leaders as needed
  • Train to the Site Leader position and flex up to support in this role as needed
  • Train inspectors and validate adherence to process (ie: audits)
  • Communicate changes in projects and work instructions to inspectors
  • Document and report non-conformances to Site Leader/Supervisor
  • Make independent judgments for subjective scenarios according to project needs
  • Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
  • Manage material movements using inventory management tools (ie: scanners) as needed
  • Work as an inspector when required
  • Comply with local and company Health & Safety legislation, laws, and policies
  • Comply with all TRIGO and site specific customer policies
Requirements
  • 1+ year in Quality related position preferred
  • Demonstrate leadership ability
  • Proficiency in English
  • Excellent written and verbal communication skills
  • Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
  • Proficient in the use of various gauges and measuring devices
  • Demonstrated flexibility within a fast-paced challenging environment
  • Ability to take initiative and handle highly sensitive and confidential material
  • May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
  • Walk and/or stand for long periods of time
  • Lift / move 50 pounds
  • Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
  • Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors
What We Offer

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

We appreciate receiving all expressions of interest; however, only those candidates invited for an interview will be contacted.