Cannabis Delivery Specialist

3 weeks ago


Mount Clemens, Michigan, United States Jars Cannabis Full time
Company Overview:
JARS Cannabis is a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Job Summary:
We are seeking a highly motivated and experienced customer service representative to join our team as a Cannabis Delivery Specialist. This role involves delivering orders to customers in an efficient and timely manner, while providing exceptional customer service at the door and behind the wheel. As a cross-trained individual, you will be able to function in all store departments and provide a multi-faceted skillset in a fast-paced environment.

Key Responsibilities:
- Deliver orders to customers in an efficient and timely manner
- Work scheduled shifts and follow the company's attendance policy
- Follows all delivery safety and CRA rules policies
- Timely and effective communication when issues arise while making deliveries
- Promote the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
- Verify correct cash amounts during transactions
- Responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Requirements:
- Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
- Minimum 1 year of delivery experience is preferred, but not required
- Acquired knowledge of cannabis strains and applications
- Must be able to handle fast-paced situations and multi-task
- Must have a valid driver's license
- Must pass a MVR background check
- Exceptional interpersonal, communication and customer service skills
- Uses basic math skills
- Must be 21 years of age or older
- High school diploma or General Education Diploma (GED) is required

Estimated Salary:
$15.00 per hour

Benefits:
- Employee Assistance Program
- Health, Dental & Vision Insurance (full-time employees only)
- 401(k) Plan
- Paid Sick Leave
- Employee Discount
- Internal Growth Opportunities


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