IT Support Specialist

4 days ago


Mount Pleasant, Iowa, United States Red Knight Solutions, LLC Full time
Job Title: IT Support Specialist

About the Role:
We are seeking a skilled IT Support Specialist to join our Infrastructure Delivery team at Red Knight Solutions, LLC. As a Field Specialist, you will be responsible for providing break fix support for designated equipment, communicating effectively with clients, and performing various administrative tasks.

Salary: $40 per call, plus $5 per call per diem, making your estimated annual salary around $84,000 based on industry standards and location.

Key Responsibilities:
  • Providing customer support for hardware-related issues
  • Communicating clearly in written and verbal form
  • Possessing excellent customer service skills
  • Accepting and delivering all service calls assigned
  • Completing administrative tasks associated with each call

Requirements:
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license and reliable transportation

Benefits:
* Dell/Lenovo paid certification training

Contact Information: Powered by JazzHR, TIXwu3ipFd

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