Sales Support Associate

1 week ago


Irvine, California, United States Kinetic Personnel Group Full time
Job Overview
Kinetic Personnel Group has partnered with a thriving medical technology manufacturer. This full-time Sales Support Representative role will work closely with field sales representatives and the finance team to ensure timely and accurate deal processing.

About the Role
This position offers a competitive salary of $25-$26 per hour for an 8-hour shift, Monday to Friday. The ideal candidate will have at least 2 years of experience in customer service, sales support, or account management, with excellent verbal and written communication skills. Strong phone etiquette and a professional approach to problem-solving are essential.

Key Responsibilities
The successful candidate will be responsible for reviewing and processing sales contracts with precision, managing inquiries, and escalating special cases for management approval. They will also perform accurate data entry and CRM database updates, submit shipment authorizations, and notify customers of shipments. Additionally, they will support the sales team with additional duties as assigned.

Requirements
To be considered for this role, candidates must have a Bachelor's degree (preferred) and at least 2 years of experience in customer service, sales support, or account management. They should also possess strong proficiency with Microsoft Outlook, Word, and Excel, as well as excellent time management and prioritization skills. Team-oriented mindset and availability to work extended hours when needed are also essential.

Preferred Qualifications
Experience with CRM tools, particularly Salesforce, is beneficial. Additional courses or certifications in Salesforce are a plus, and prior experience in the medical device industry is highly valued.

Salary and Benefits
The salary for this role is $25.00 - $26.00 per hour, paid on an hourly basis.

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