Retail Sales Associate

3 weeks ago


Irvine, California, United States OluKai-Kaenon-melin-Roark Full time

We are committed to delivering exceptional customer experiences and maximizing revenue within our retail environment. As a Retail Sales Associate, you will be responsible for providing personalized customer service while fostering a positive and engaging atmosphere.

Responsibilities
  • Engage with new customers and build immediate rapport through exceptional hospitality and customer service skills.
  • Maintain deep product knowledge to support client inquiries and concerns, staying up-to-date on current fashion trends and Roark Revival's offerings.
  • Independently problem-solve and resolve customer issues in a calm and composed manner, collaborating with the leadership team to communicate customer feedback and concerns.
  • Ensure the retail floor is always clean and presentable, maintaining store concepts and visual standards.
  • Support and promote the Point-of-Sale process, working with HQ to align the store with the overall brand strategy.

Estimated Salary: $16.50 - $18.25 per hour.



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