Front Office Service Representative

3 weeks ago


Mechanicsburg, Pennsylvania, United States Athletico Physical Therapy Full time
About the Role

As a Patient Experience Coordinator at Athletico Physical Therapy, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our patients.

Key Responsibilities
  • Provide top-notch customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow, ensuring a smooth and efficient experience from check-in to check-out.
  • Collaborate with the Clinic Manager and other team members to achieve business objectives and improve patient satisfaction.
  • Stay up-to-date on company policies, procedures, and best practices to provide accurate information to patients.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Basic computer skills and proficiency in software applications.


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