Credit Manager

7 days ago

Immokalee, Florida, United States BUDDYS HOME FURNISHING Full time

Job Summary

Buddys Home Furnishing is seeking a highly skilled Credit Manager to join our team. As a Credit Manager, you will be responsible for managing customer accounts, ensuring company standards for renewals, delinquencies, and store collections are satisfied, and maintaining professional appearance.

Key Responsibilities

  • Acquire and maintain customers
  • Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel; may direct activities of one or more employees
  • Compliance with all applicable federal, state, and local statutes
  • Decipher, prepare, and review store reports
  • Document all customer commitments
  • Ensure company standards for renewals, delinquencies, and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manage customer accounts
  • Managing inventory and cash assets
  • Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
  • All other duties deemed necessary for effective store management

Requirements

  • Effective organizational skills
  • Established collection skills
  • Good communication skills
  • Handle multiple priorities simultaneously
  • Learn and become proficient in POS system
  • Maintain professional appearance
  • Must be able to read, write, and communicate effectively in person and over the phone with employees and customers
  • Negotiate and resolve conflict
  • Plan, organize, delegate, coordinate, and follow up various tasks and assignments
  • Recognize and solve problems
  • Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates

Qualifications

  • Two years' experience with Rent-to-Own, retail, or other business emphasizing customer service, account management, sales, and merchandising

Physical Requirements

  • Position routinely requires lifting, loading, moving, and using a dolly for merchandise pounds
  • Stooping, bending, pulling, climbing, reaching, and grabbing as required
  • Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
  • Prolonged driving and standing
  • Must be able to work in and outdoors in a variety of climates and weather conditions

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