Site Reliability Engineer

5 hours ago

Chicago, Illinois, United States Info Way Solutions Full time
Job Title: Site Reliability Engineer

Info Way Solutions is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based applications.

Key Responsibilities:
  • Lead production stability efforts by preventing production issues and improving production stability.
  • Define and enforce Service Level Objectives (SLOs) and Agreements (SLAs) to guarantee system reliability and availability.
  • Monitor key performance indicators, such as response times, error rates, and uptime, to align operational performance with business objectives.
  • Identify continuous improvement opportunities, such as reducing manual effort, automating tasks/resolutions, or decreasing production incidents.
  • Develop and deploy monitoring, metrics, and logging systems, and create application dashboards.
  • Ensure near-zero downtime through monitoring and alerting, self-healing automation, and continuous improvement.
  • Provide reactive, break-fix support and communicate issue/resolution status to project teams and management.
  • Develop expertise in assigned application domains and interpret alerts from tools like SiteScope, Dynatrace, and ELK.
  • Upskill to new technologies and perform hands-on development.
  • Provide regular updates to stakeholders on work progress, including user stories and ITSM problems.
  • Attend meetings with project/development teams to discuss production issues for prioritization, fixes, and release.
Requirements:
  • 5-6 years of application development experience using modern technologies and architecture, including experience collaborating with technology teams.
  • 2+ years of Site Reliability Engineering experience.
  • Good understanding of at least one public cloud, preferably Microsoft Azure/Pivotal Cloud Foundry.
  • Strong understanding of REST APIs and experience using them in practice.
  • Strong experience with continuous integration and collaboration tools like Azure DevOps, JIRA, Bitbucket, GitHub, and Confluence.
  • Good knowledge of CLI, Bash, Linux, Azure CLI, and experience with technologies like Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS, and SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), CSS3, HTML4, Oracle PL/SQL, and Kafka.
What We Offer:
  • Strong communication and interpersonal skills, along with a solid technical background.
  • Ability to multitask in a fast-paced environment and explain technical issues in layman's terms.
  • Experience working effectively with diverse groups around the world, including IT management, technology staff, business partners, consultants, vendors, and clients.

Info Way Solutions is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse work environment.

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