Restaurant Operations Specialist

2 months ago


Warren, United States Big Boy Restaurant Group Full time
{"Job Title": "Restaurant Operations Specialist", "Job Description": "

Job Summary

We are seeking a highly skilled Restaurant Operations Specialist to join our team at Big Boy Restaurants International LLC. As a key member of our operations team, you will be responsible for administering training, development, and educational programs to ensure consistent execution of our operating systems.

Key Responsibilities

  • Develop and implement training programs to enhance our 4 Pillars, guest service levels, menu execution, and sanitation.
  • Collaborate with Area Directors, Area Managers, Restaurant Managers, and Franchise Business Directors to ensure proper documentation of training completion.
  • Work closely with the Vice President of Restaurant Operations & Training, the Director of Training, and the Director of Operations Services to ensure all written and pictorial development tools/content are current/up-to-date.
  • Present training in classroom formats for managers and hourly employees.

Leadership Duties

  • Train new employees to their job.
  • Assign work with collaboration of Area Director/Executive General Manager.
  • Train less senior employees on an ongoing basis.
  • Review/evaluate work of less senior employees with the Executive General Manager.

Requirements

  • High School Diploma or GED.
  • Sufficient strength and agility to lift and carry up to 50 lbs.
  • Ability to work long hours and be on your feet for long periods of time.
  • Ability to read, count, write, and follow recipes accurately.
  • Good hearing, visual, English speaking, memory, writing, reading, math, and organizational skills.

Desired Traits/Hospitality Skills

  • A helpful personality.
  • Ability to work well with others and maintain professionalism at all times.
  • Ability to develop and build professional relationships with staff and guests.
", "lang_code": "en-US"}

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