Quality Assurance Coordinator

5 days ago


Schenectady, New York, United States Trustco Bank Full time
Job Summary

We are seeking a highly skilled Quality Assurance Coordinator to join our team at Trustco Bank.

The successful candidate will be responsible for ensuring the compliant and quality completion of Bank lending files.

This is a full-time position that requires a strong attention to detail and the ability to work well under pressure.

Key Responsibilities:

  • Review all stages of residential and commercial lending files to ensure compliance with regulations and Bank policies and procedures.
  • Review declined residential and commercial lending files to ensure compliance with regulations and Bank policies and procedures.
  • Catalogue files received.

Requirements:

  • High School Diploma or equivalent education or experience.
  • Effective verbal and written communication skills.
  • Well organized with the ability to manage multiple tasks and work to time-sensitive deadlines.
  • Ability to work well independently and in groups.
  • Working knowledge with Microsoft Office Programs; Excel and Word.

Preferred Qualifications:

  • An Associate's Degree or higher in a business-related field.
  • Direct Endorsement (DE) Designation preferred or Certified in Loan Processing or Quality Control.
  • Experience in underwriting various types of loans (Conv./VA/FHA/USDA).
  • Prior experience with the Ellie Mae Encompass Loan Origination System or similar experience.

Work Environment:

This is a sedentary role that requires the use of typical office equipment such as a computer, laptop, and phone.

The work environment is typical of a standard office/retail environment.

Trustco Bank is an equal opportunity/affirmative action employer and is committed to providing a work environment that is free from discrimination and harassment.



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