Automotive Service Technician Lead
1 week ago
Key Responsibilities:
Troubleshoot customer concerns using the latest administrative and technical tools
Ensure common courtesy is shown to all customers
Act as a secondary customer greeter while in the vicinity of the Service Drive
Stay up-to-date with technical publications and shop operations
Ensure safe and honorable vehicle service is delivered as promised
Address all original customer concerns before moving onto additional sales
Participate in factory-sponsored training programs
Complete all paperwork correctly and ensure all required shop forms are attached to the RO hard copy
Perform any other duties assigned by the Service Manager, ASM, or Group Leader
Requirements:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Valid State driver's license and good driving record
Benefits:
Competitive pay
Health insurance
Paid vacation and holidays
Professional work environment
Comprehensive training and growth opportunities
Excellent earning potential and leadership that appreciates your drive, skills, and ability
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