Patient Service Representative

4 days ago


Akron, Ohio, United States Axess Family Services Full time
Join Our Team:
Axess Family Services is seeking a motivated and detail-oriented Front Desk Receptionist to join our health center team. As a valued member of our staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our facilities.

Responsibilities:
* Greet patients and visitors, answer phone calls, and respond to inquiries
* Schedule appointments, manage patient flow, and coordinate with clinical staff
* Maintain accurate and up-to-date patient records, including demographic and insurance information
* Process payments, handle billing and collections, and ensure compliance with regulatory requirements
* Participate in quality improvement initiatives and contribute to a positive and inclusive work environment

Requirements:
* High school diploma or equivalent required; 1-2 years' experience in a healthcare setting preferred
* Excellent communication and organizational skills, with the ability to multitask and prioritize tasks
* Proficiency in electronic medical records systems and Microsoft Office software
* Ability to maintain confidentiality and handle sensitive patient information with discretion

What We Offer:
* Competitive salary and comprehensive benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance


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