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Server - Beer and Wine Specialist

1 month ago


Edmond, Oklahoma, United States Cinemark Full time
Job Summary:

We are seeking a skilled Server - Beer and Wine to join our team at Cinemark. As a Server - Beer and Wine, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. This includes greeting guests, making menu recommendations, and delivering prompt and efficient service. You will also be responsible for maintaining a clean and safe environment, adhering to health and safety protocols, and working collaboratively with our kitchen team to ensure accurate food orders.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive dining experience for guests
  • Make menu recommendations and take orders accurately and efficiently
  • Maintain a clean and safe environment, adhering to health and safety protocols
  • Work collaboratively with the kitchen team to ensure accurate food orders
  • Handle cash and credit transactions accurately and efficiently
  • Verify identification to confirm guests are at least 21 years of age for all alcohol transactions
  • Ensure that alcohol is consumed in designated areas only
  • Adhere to Cinemark's policies and procedures
Requirements:
  • Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
  • Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
  • Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
  • Availability to work flexible hours which include evenings, weekends, and holidays
  • Requires regular and consistent attendance
  • Has an energetic and friendly attitude during each shift
  • Provides excellent Guest service
  • Accurate cash handling and basic math skills
  • Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
  • Ability to work in a team environment and independently
  • Ability to take and follow direction
  • Responds with a sense of urgency
Physical and Environmental Requirements:
  • Frequent bending, kneeling, and lifting up to 50 lbs.
  • Frequent standing, walking and reaching around the theater.
  • Noise level may be moderate to high at times.
  • Be able to work in a standing position for extended periods of time.
Cinemark is an Equal Opportunity Employer