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Server - Beer and Wine Specialist
1 month ago
We are seeking a skilled Server - Beer and Wine to join our team at Cinemark. As a Server - Beer and Wine, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. This includes greeting guests, making menu recommendations, and delivering prompt and efficient service. You will also be responsible for maintaining a clean and safe environment, adhering to health and safety protocols, and working collaboratively with our kitchen team to ensure accurate food orders.
Key Responsibilities:
- Provide exceptional customer service and ensure a positive dining experience for guests
- Make menu recommendations and take orders accurately and efficiently
- Maintain a clean and safe environment, adhering to health and safety protocols
- Work collaboratively with the kitchen team to ensure accurate food orders
- Handle cash and credit transactions accurately and efficiently
- Verify identification to confirm guests are at least 21 years of age for all alcohol transactions
- Ensure that alcohol is consumed in designated areas only
- Adhere to Cinemark's policies and procedures
- Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
- Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
- Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
- Availability to work flexible hours which include evenings, weekends, and holidays
- Requires regular and consistent attendance
- Has an energetic and friendly attitude during each shift
- Provides excellent Guest service
- Accurate cash handling and basic math skills
- Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
- Frequent bending, kneeling, and lifting up to 50 lbs.
- Frequent standing, walking and reaching around the theater.
- Noise level may be moderate to high at times.
- Be able to work in a standing position for extended periods of time.