Restaurant Operations Manager
4 weeks ago
The Restaurant Manager is responsible for overseeing daily food and beverage service in the Club restaurant operations. This role ensures that all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while maintaining the standards of service and safety guidelines.
Key Responsibilities:
- Maintain Invited service standards as outlined in the Hospitality First training program at high standards.
- Directly or indirectly supervise service staff to ensure consistent service and execution of Member/Guest FB experience.
- Have a complete and comprehensive knowledge of the a la carte menu, including daily features and specials.
- Responsible for possessing clear knowledge of all various liquors, beer, and wines available at the Club.
- Accurately execute Member/Guest orders and requests in a timely fashion.
- Start opening procedures for breakfast, lunch, or dinner (depending on shift). Including completing closing procedures as applicable.
- Attend, lead, and/or participate in all staff meetings, as well as participate in daily line-ups, weekly service training meetings, and special training sessions when requested.
- Assist in the implementation of various training programs to the service personnel.
About You:
- 2+ years of experience in restaurant or club-related field in the Food Beverage Industry.
- Computer literacy required/Spreadsheet knowledge required.
- Computer skills, good communication skills, ability to be a strong leader.
- Professional indoor office/Club environment.
- Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
- Deals with highly confidential material (i.e. Member/Employee Data).
- Service STAR Training, Alcohol Management.
- High school diploma or equivalent.
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