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Overnight Operations Supervisor

2 months ago

Spokane, Washington, United States ABM Industries Full time
Position Overview

Compensation: $31.70/HR
The listed compensation represents the hourly pay range for this role. Actual offers may differ based on the candidate's experience, skills, location, and market alignment.

Benefits Overview:
ABM provides a robust benefits package. For details regarding ABM's benefits, please refer to ABM 2024 Employee Benefits | Staff and Management Team Members.

ABM is seeking a proactive Night Shift Supervisor. Ideal candidates will possess a background in service-oriented industries.

Key Responsibilities:

  • Oversee the scheduling of all personnel on site, set work standards, perform site assessments, conduct audits, manage inventory and equipment usage, oversee budget compliance, evaluate employee performance, and address troubleshooting needs.
  • Ensure that all services provided are executed efficiently and economically.
  • Manage expenses within the designated area of responsibility.
  • Support talent acquisition efforts to recruit and select qualified staff.
  • Facilitate employee training; ensure a safe and compliant work environment; foster opportunities for personal development.
  • Establish and maintain effective communication with clients and facility personnel to ensure their needs are met as per contractual obligations.
  • Uphold a clean, organized, and visually appealing environment.
  • Promote and embody the company's culture, values, and management philosophy.
  • Ensure quality service by enforcing standards; analyze and resolve service issues; identify trends and suggest enhancements.
  • Supervise Custodial Supervisors.
  • Job responsibilities may be adjusted as necessary.

Essential Qualifications:

  • Prior experience in a similar supervisory role is essential.
  • A minimum of five (5) years of supervisory experience in a service-related sector with significant client interaction.
  • Strong commitment to service quality.
  • Proficient in planning, organizing, prioritizing, and managing time effectively.
  • Ability to perform under pressure and meet established objectives.
  • Excellent public speaking abilities.
  • Demonstrated sense of urgency and ability to meet deadlines; self-motivated.
  • Exceptional communication, basic financial understanding, interpersonal, and technical skills are required.