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Customer Service Representative

2 months ago

Hebron, Nebraska, United States Mr Handyman Full time

About Mr. Handyman

Mr. Handyman is a leading provider of home maintenance and repair services. We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

Job Summary

We are looking for a professional with excellent communication and interpersonal skills to provide exceptional customer service and support to our clients. The ideal candidate will have a strong background in sales and customer relations, with the ability to work in a fast-paced environment and provide solutions to customer inquiries.

Key Responsibilities

  • Provide exceptional customer service and support to clients via phone and in-person
  • Sell our services to clients and schedule appointments
  • Review and organize the schedule for the day/week
  • Make appointment confirmation calls and follow-up calls
  • Use Microsoft Office to manage client information and schedules

Requirements

  • High school diploma or equivalent required
  • 2+ years of experience in sales and customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and provide solutions to customer inquiries
  • Strong organizational and time management skills

What We Offer

Mr. Handyman offers a competitive hourly wage and a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.