Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Mr. Handyman. As a key member of our front office, you will be the first point of contact for clients, providing exceptional customer service and support.
Key Responsibilities:
- Sell our services to incoming callers, answering phone and scheduling appointments
- Review and organize the schedule for the day/week
- Make appointment confirmation calls and follow-up calls
- Utilize Microsoft Office, with a working knowledge of Word and Excel a plus
Requirements:
- Strong customer service abilities and a consistent smile and calming tone
- Excellent communication and organizational skills
- Ability to handle multiple client inquiries and prioritize tasks
- Experience in sales and customer relations a plus
What We Offer:
A competitive hourly wage, bi-weekly bonuses, and a benefit package worth $5000/year. Join a stable and growing company with opportunities for advancement and professional growth.
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