Social Work Manager

5 days ago


Jonesboro, Georgia, United States Kaiser Permanente Full time
Job Summary:

Kaiser Permanente is seeking a strategic and administrative leader to oversee the delivery of healthcare services in an assigned facility or department. As a business line leader, you will provide direct and matrix management, working collaboratively with designated managers and service line leaders to ensure standard work is fully implemented to optimize patient care and service experience while achieving access, service, safety, quality, clinical, and financial performance goals.

Key Responsibilities:
  • Develop and implement strategic plans, including collaborating with service line leaders on network expansion and internalized services delivered within the market.
  • Create partnerships with medical office administration leaders to implement process improvements related to customer service and provider relations.
  • Develop and execute strategies that increase departmental performance against regional goals and targets.
  • Oversee departmental budget, financial planning/performance, and identified priorities.
  • Maintain effective communication and collaborative partnerships with health plan leaders, medical group, labor partners, and other business owners to deliver quality care and services.
  • Manage human resource functions, such as hiring, education/training, staff development, job design, performance management, labor relations, and discipline.
  • Develop leadership team and direct reports to increase their overall effectiveness and value to the company.
Requirements:
  • Minimum eight (8) years of health care or directly related experience.
  • Minimum four (4) years of direct management experience.
  • Bachelors degree in business, healthcare administration, nursing, or related field.
About Kaiser Permanente:

Kaiser Permanente is a not-for-profit, integrated health plan that makes a difference in the lives of members, patients, and communities across the country. With 39 hospitals and more than 734 locations in eight states and the District of Columbia, we proudly serve more than 12.7 million members from coast to coast.


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