Operations Excellence Manager
7 days ago
Noble is seeking a highly skilled and experienced Operations Excellence Manager to lead and manage the daily operations of our distribution center. As a key member of our team, you will play a critical role in driving operational excellence, ensuring efficient flow of goods, and delivering outstanding results.
Key Responsibilities- Team Leadership: Lead, mentor, and provide guidance to a diverse team of associates and supervisors, setting performance expectations, and fostering a culture of continuous improvement.
- Operational Oversight: Manage all aspects of the distribution center, including inbound and outbound logistics, order processing, inventory control, and quality assurance.
- Process Optimization: Continuously improve and streamline operational processes to maximize productivity, reduce costs, and minimize errors.
- Strategic Planning: Assist the General Manager to develop and implement strategies to enhance the distribution center's efficiency and effectiveness, meeting performance metrics and KPIs.
- Inventory Management: Oversee inventory control measures to maintain accurate stock levels, minimize shrinkage, and reduce holding costs.
- Quality Assurance: Implement and enforce quality control measures to ensure that products meet established standards and customer expectations.
- Resource Allocation: Efficiently allocate resources, including labor, equipment, and space, to meet changing demand and operational goals.
- Safety Compliance: Ensure compliance with safety protocols, regulations, and training, fostering a culture of safety awareness among distribution center personnel.
- Vendor and Carrier Management: Collaborate with external partners, carriers, and vendors to ensure timely and cost-effective deliveries.
- Reports and Analysis: Generate and analyze reports on operational performance, identifying areas for improvement and providing recommendations to senior management.
- Excellent Interpersonal Skills: Strong communication, written, and verbal skills to effectively interact with team members, supervisors, and external partners.
- Knowledge of Distribution Processes: In-depth understanding of materials, distribution processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
- Leadership and Organizational Skills: Strong leadership, organizational, and time management skills to manage priorities, coordinate multiple projects, and meet deadlines in a fast-paced environment.
- Education and Experience: Bachelor's degree in logistics or related field, or equivalent combination of education and work experience. 5-7+ years experience managing a team of supervisors in a fulfillment environment.
- Computer Skills: Proficient in ERP systems (Netsuite preferred), RF Smart WMS, UPS WorldShip, Fed Ex Ship Manager, and Endicia Dazzle.
- Physical Demands: Ability to lift 50 pounds and flexibility with hours, including varied shifts, days, nights, and weekends as business dictates.
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