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Retail Store Manager

2 months ago

Newton Upper Falls, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to lead our store team and deliver exceptional customer experiences. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and fostering a positive and inclusive store environment.

Key Responsibilities
  • Lead Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and customer service.
  • Develop and Execute Business Plans: Collaborate with the store team to develop and implement business plans that drive sales growth and improve profitability.
  • Manage Store Team: Recruit, train, and develop a high-performing store team that delivers exceptional customer experiences.
  • Improve Customer Experience: Foster a positive and inclusive store environment that meets the needs of all customers.
  • Manage Store Budget: Oversee store budget and ensure that expenses are managed effectively.
  • Ensure Compliance: Ensure that all store operations are in compliance with company policies and procedures.
Requirements
  • Leadership Experience: Proven leadership experience in a retail environment.
  • Customer Service Skills: Excellent customer service skills and ability to build strong relationships with customers.
  • Communication Skills: Strong communication and interpersonal skills.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Time Management Skills: Ability to manage multiple priorities and meet deadlines.
Preferred Qualifications
  • Retail Management Experience: Experience in a retail management role, preferably in a similar industry.
  • Leadership Certifications: Certifications in leadership or management, such as Six Sigma or Lean.
Work Environment

The work environment is a fast-paced retail store setting with a focus on delivering exceptional customer experiences. The ideal candidate will be able to work in a dynamic environment and adapt to changing priorities and deadlines.