Operations Manager

2 months ago


Newton Upper Falls, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to lead our store operations and deliver exceptional customer experiences. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and leading a team of sales associates to achieve business objectives.

Key Responsibilities
  • Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Customer Experience: Lead a team of sales associates to deliver exceptional customer service, ensuring a positive shopping experience for all customers.
  • Team Management: Recruit, train, and develop a high-performing team of sales associates, providing coaching and feedback to ensure they meet sales and customer service targets.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure optimal stock levels and minimize stockouts.
  • Loss Prevention: Implement and maintain effective loss prevention strategies to minimize shrinkage and protect company assets.
  • Visual Merchandising: Oversee visual merchandising efforts to create an engaging and attractive store environment that drives sales and customer engagement.
Requirements
  • Leadership Experience: Proven leadership experience in a retail environment, with a track record of driving sales growth and improving customer satisfaction.
  • Inventory Management: Strong inventory management skills, including experience with inventory management systems and processes.
  • Team Management: Ability to lead and motivate a team of sales associates, providing coaching and feedback to ensure they meet sales and customer service targets.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, sales associates, and other stakeholders.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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