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At Dick's Sporting Goods, we're passionate about helping athletes and sports enthusiasts achieve their goals. As a Customer Service Specialist, you'll play a key role in delivering exceptional customer experiences and supporting our sales floor teams.
Key Responsibilities:- Greet customers and proactively approach them to understand their needs and provide support.
- Provide primary customer service and serve as a liaison between customers and management.
- Offer register coverage and ensure strong customer service standards are met by supporting cashiers with complex transactions.
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, and inventory presentation and replenishment standards.
We're committed to creating a positive and inclusive work environment where our associates can thrive. If you're passionate about sports and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
