Logistics Customer Support Associate

4 weeks ago


Alexandria, Virginia, United States Insight Global Full time
Job Overview

We are seeking a highly skilled Logistics Customer Support Associate to join our team at Insight Global.

Estimated Salary

$55,000 - $65,000 per year, depending on experience.

Job Responsibilities

This role involves providing exceptional customer service and support to clients, helping with shipment rate quotes, logging data, and more. You will be servicing multiple clients per hour and working closely with the operations team.

Required Skills and Qualifications
  • 2-5+ years of customer service experience and/or sales experience
  • BASIC computer skills, including entering shipping/tracking information
  • Organized, reliable, and able to meet deadlines
  • Strong written and verbal communication skills
Benefits

This is a great opportunity to work for a leading logistics and supply chain company. As the Logistics Customer Support Associate, you will have the potential to grow within the company and develop your skills further.

Day-to-Day Responsibilities

Your day-to-day responsibilities will include opening and closing the store, helping customers with shipment rate quotes, logging data, and much more. You will also be able to reach out to other team members for any questions that need to be escalated.



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