Director of Revenue Cycle Operations
4 days ago
The Director of Revenue Cycle is a key leadership position responsible for overseeing and optimizing the entire revenue cycle process at Transition Home Healthcare. This role involves managing billing, collections, coding, and financial operations to ensure timely and accurate reimbursement for services provided.
Key Responsibilities- Oversee the daily operations of the revenue cycle process, including patient intake, coding, billing, collections, accounts payable, and accounts receivable.
- Develop and implement strategies to optimize revenue and reduce days in accounts receivable.
- Ensure agency adherence to federal, state, and local regulations related to home health care billing and reimbursement.
- Stay current with industry changes and updates to maintain compliance and avoid penalties.
- Advises senior management of issues that may affect billing, reimbursement, cash flow, etc.
- Partners with the team to resolve identified issues.
- Implements budgeting and accounting systems to oversee fiscal affairs of the agency.
- Prepares reports to analyze billing and AR.
- Manages month-end closing reports, as well as annual operations reporting and agency evaluation.
- Lead and mentor a team of revenue cycle professionals, including billing specialists, coders, and collections staff.
- Provide training and support to ensure team members are well-versed in procedures and compliance requirements.
- Identify opportunities for process improvements and establishes and implements benchmarks to develop strategies for improvement.
- Leverage technology and automation to streamline operations.
- Work with patients, healthcare providers, and insurance companies to resolve billing issues and address inquiries.
- Ensure clear communication and provide excellent customer service.
- Collaborate with other departments to ensure seamless integration of revenue cycle processes and support overall organizational goals.
- Bachelor's degree or minimum of 5 years of experience in healthcare billing/AR.
- Minimum 5 years of experience in home healthcare management preferred.
- Minimum 2 years of experience managing revenue cycle, billing, and accounts receivable departments.
- Proficient level experience in Homecare Homebase (HCHB).
- Strong fiscal management experience in Medicare home healthcare (preferably at the multi-site level).
- In-depth knowledge of different billing methodologies, including PDGM revenue cycle, fee for service, Review Choice Demonstration/PCR, and knowledge of ICD-10-CM, CPT, and HCPCS classification systems.
- Strong working knowledge of revenue cycle management systems and ability to manage multiple revenue cycle management systems for the agency.
- In-depth knowledge of home health care billing and reimbursement practices.
- Proficient level experience in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong organizational, analytical, and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication and people skills.
- Competitive Pay
- Generous Paid Time Off (PTO) and Holidays
- Medical
- Dental
- Vision
- Company-paid life insurance & LTD/AD&D insurance
- Short-Term Disability
- Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More)
- 401(k) company match
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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