Elevated Guest Experience Lead

3 weeks ago


Fort Worth, Texas, United States SusieCakes Full time
About the Role

We are looking for a talented individual to oversee the operation of our bakery, focusing on creating a memorable experience for our guests. This role requires excellent leadership skills, as you will be responsible for motivating and guiding a team to deliver exceptional results.

Key Qualifications:
  • Proven track record of success in a similar position, preferably in luxury retail or hospitality.
  • Strong knowledge of operations management, including inventory control, scheduling, and employee development.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with employees and customers.

This is a full-time position requiring 47.5 hours of work per week. Weekend availability is necessary, and reliable transportation is required.

Benefits include flexible scheduling, free non-slip shoes, birthday PTO with complimentary cake, company holidays off, medical and dental insurance, and more.



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