ES Clerk II

5 days ago


San Marcos, Texas, United States Health & Human Services Comm Full time
Job Description:

We are seeking a highly motivated and dedicated individual to join our team as an ES Clerk II. As a member of our Access and Eligibility Services division, you will play a critical role in providing clerical support to our Eligibility Operations staff.

Key Responsibilities:
  • Process mail, open and date stamp incoming applications and supporting documents
  • Review applications for required signature, date, and supporting documents
  • Log applications and assign complete applications for processing
  • Return incomplete applications to clients and assist with completion when necessary/requested
  • Copies and returns original documents upon request to clients/customers
  • Respond to client inquiries and requests for assistance
Requirements:
  • High School diploma or GED equivalent
  • Thirty (30) hours credit from an accredited college or university OR one (1) year relevant work experience
  • Bilingual (English / Spanish) skills preferred, not required
  • Experiencing working in a professional customer service environment is required
Working Conditions:

Employees may be required to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends.

Successful applicants must be willing to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.


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