Resort Experience Coordinator

3 days ago


Orlando, Florida, United States iCIMS Organic ZipApply Full time
Job Description

iCIMS Organic ZipApply is looking for a skilled Guest Service Representative to join our team. As a Guest Service Representative, you will be the face of our company, interacting with guests and ensuring they have an exceptional experience.


About the Job

As a Guest Service Representative, you will be responsible for assisting guests with their needs, answering questions, and resolving any issues that may arise. You will also be expected to maintain a clean and organized workspace, and to follow all company policies and procedures.


Salary and Benefits

The estimated salary range for this position is $14.50-$16.00 per hour. In addition to a competitive salary, we offer a range of benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.


Responsibilities
  • Ensures highest quality guest experience while providing exceptional customer service
  • Assists guests upon arrival and provides friendly, professional service
  • Anticipates guests' needs and offers assistance as needed
  • Helps guests store check-in and check-out luggage, rent scooters, strollers, and wheelchairs
  • Provides information about our resort and local transportation options
  • Resolves guest complaints promptly and professionally
  • Maintains a clean and organized workspace

Qualifications

To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment
  • A valid driver's license (if required)

  • HR Generalist

    5 days ago


    Orlando, Florida, United States Universal Cabana Bay Beach Resort Full time

    At Universal Cabana Bay Beach Resort, we're on a mission to bring the authentic spirit of 1950s and 60s Florida beach resorts back to life. As our new HR Generalist, you'll be at the heart of this vibrant journey, helping us create an unforgettable experience for our guests and team members alike.SalaryThe estimated salary for this role is $55,000-$65,000...


  • Orlando, Florida, United States Universal Terra Luna Resort Full time

    Are you looking for a challenging and rewarding role that allows you to make a difference in the lives of our guests? As a Luggage Coordinator at Universal Terra Luna Resort, you'll play a critical role in ensuring the smooth operation of our hotel.About the Role:This is an excellent opportunity for someone who is passionate about customer service and has a...


  • Orlando, Florida, United States Holiday Inn Club Vacations Full time

    Role OverviewWe are seeking a highly skilled Resort Experience Manager to join our team at Holiday Inn Club Vacations. As a key member of our sales team, you will be responsible for managing guest experiences and achieving sales goals.Key ResponsibilitiesThis is an exciting opportunity to work with a dynamic team and contribute to the growth of our company....


  • Orlando, Florida, United States TechnoGen Full time

    Job Title: Resort Supplier Onboarding CoordinatorWe are looking for a skilled Resort Supplier Onboarding Coordinator to join our team at TechnoGen. As a key member of our operations team, you will be responsible for onboarding new suppliers and maintaining existing relationships. This role requires excellent communication skills, attention to detail, and the...


  • Orlando, Florida, United States Universal Terra Luna Resort Full time

    We are seeking a highly skilled Housekeeping Special Projects specialist to join our team at Universal Terra Luna Resort. The successful candidate will be responsible for coordinating and executing the cleaning of offices, furniture, rooms, and public areas to standard, working closely with various departments to ensure seamless delivery of services. This...


  • Orlando, Florida, United States Universal Orlando Full time

    Job OverviewWe are seeking a highly skilled Guest Experience Coordinator to oversee the daily operation of our Resort Bus system at Universal Orlando. This key role ensures a safe and efficient Guest and Team Member experience with an emphasis on safety.The ideal candidate will have 1-3 years of team leadership experience, preferably in a similar...


  • Orlando, Florida, United States Universal Helios Grand Hotel Full time

    About the RoleAs a Resort Front Desk Coordinator, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our front desk area. This is an exciting opportunity to join a dynamic team and contribute to the success of Universal Helios Grand Hotel.Key Responsibilities:Register guests and process check-ins and...


  • Orlando, Florida, United States Hilton Grand Vacations Full time

    Job OverviewWe are seeking a dedicated and detail-oriented Hospitality Services Coordinator to join our team at the Orlando Sunshine Resort. As a key member of our housekeeping staff, you will play a vital role in ensuring that our guests have an exceptional experience.


  • Orlando, Florida, United States Caribe Royale Full time

    About UsThe Caribe Royale Orlando Hotel is a 4-Diamond Resort located in the heart of Orlando, Florida. We pride ourselves on delivering exceptional guest experiences, and our front desk team plays a vital role in making this happen.Job DescriptionWe are seeking a skilled Guest Experience Representative to join our front desk team. As a key member of our...

  • Resort Ambassador

    2 days ago


    Orlando, Florida, United States Bags Full time

    Resort AmbassadorWe are looking for a friendly and approachable Resort Ambassador to join our team at Bags. In this role, you will be the face of our resort, providing warm greetings and exceptional customer service to our guests.The estimated annual salary for this position is $38,000 - $48,000, depending on location and experience. As a Resort Ambassador,...


  • Orlando, Florida, United States Universal Terra Luna Resort Full time

    Universal Terra Luna Resort is committed to delivering exceptional guest experiences through our dedication to quality and attention to detail. We are currently seeking a highly skilled Housekeeping Special Projects specialist to join our team. This role involves coordinating and executing the cleaning of offices, furniture, rooms, and public areas to...


  • Orlando, Florida, United States Wyndham Grand Orlando Resort, Bonnet Creek Full time

    Company Overview">Wyndham Grand Orlando Resort, Bonnet Creek offers a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets.">About the Role">We are seeking an experienced Night Auditor to perform the night audit operations, ensuring the...

  • Resort Ambassador

    2 weeks ago


    Orlando, Florida, United States Westgate Resorts Full time

    Company Overview">Westgate Resorts offers a diverse range of vacation experiences, from sandy beaches to snow-covered mountains. With resorts in various states, we provide affordable and desirable vacation options for every family and budget.

  • Resort Ambassador

    1 week ago


    Orlando, Florida, United States Westgate Resorts Full time

    About the RoleThis is an exciting opportunity to work with a leading resort operator in Central Florida. As a Resort Ambassador, you will be the primary point of contact for guests, ensuring their vacation experience is nothing short of amazing. You will also be responsible for booking room nights, selling attraction tickets, and providing concierge...

  • Resort Receptionist

    5 days ago


    Orlando, Florida, United States Caribe Royale Full time

    Role Summary: Resort ReceptionistWe're seeking a highly skilled and organized Resort Receptionist to join our front desk team at Caribe Royale. This role involves managing guest arrivals and departures, handling inquiries, and ensuring seamless operations of the front office. If you possess excellent communication skills, a positive attitude, and the ability...


  • Orlando, Florida, United States Westgate Resorts Full time

    **About the Job**We are seeking a skilled Resort Sales Consultant to join our team at Westgate Resorts. As a key member of our sales team, you will play a crucial role in promoting our resorts and theme parks to visitors from all over the world.**Salary:** $13 / Hour + Commission (Average Earning Potential: $40,000 - $60,000 per year)**Job Description:**...


  • Orlando, Florida, United States Universal Terra Luna Resort Full time

    Estimated Salary: $55,000 - $70,000 per yearThe Universal Terra Luna Resort is seeking a highly skilled and experienced individual to join our team as a Food and Beverage Operations Coordinator. In this role, you will provide critical support to the food and beverage department, ensuring the delivery of exceptional guest experiences.About the Role:You will...


  • Orlando, Florida, United States Caribe Royale Full time

    Job SummaryThe Resort Security Specialist is responsible for ensuring the safety and security of all guests, members, associates, patrons, and visitors at Caribe Royale. This includes providing exceptional customer service while maintaining a high level of professionalism and protecting the resort's assets.Key Responsibilities:Ensuring each guest receives a...


  • Orlando, Florida, United States Bluegreen Vacations Full time

    The Fountains Resort in Orlando, Florida seeks a skilled Resort Cleaning Professional to maintain public spaces ensuring continued cleanliness. Company Overview:We are committed to creating lasting vacation memories and we need your help. As a key member of our team, you will play a crucial role in providing an exceptional guest experience.Salary:...


  • Orlando, Florida, United States Westgate Resorts Full time

    About the RoleWe are seeking a highly skilled Property Controller to join our team at Westgate Resorts. As a key member of our finance department, you will be responsible for ensuring accurate financial practices, safeguarding company assets, and providing critical support to resort management.Key Responsibilities:Manage all financial functions within the...