Field Service Technician

3 weeks ago


New York, New York, United States Orion Talent Full time
Job Title: Field Service Engineer

Orion Talent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing on-site and remote technical support and maintenance for X-Ray and Medical Imagery equipment.

Key Responsibilities:
  • Travel to client locations to install, troubleshoot, and repair equipment
  • Conduct regular maintenance checks to ensure production equipment and support utilities are available as demanded by manufacturing
  • Complete preventative maintenance (PM) and quality assurance (QA) inspections
  • Manage and understand the company's service software policies and procedures
  • Complete internal / external documentation and comply with vendor training
  • Maintain service tools / meters to manufacturers specifications for equipment testing
  • Maintain and keep stock of critical replacement items for consumable customer parts
  • Assist and communicate with the ASM to identify critical customer issues in a timely manner
  • Communicate with and liaise between company departments and customers
  • Rotate through an on-call schedule for after hour customer service calls
Requirements:
  • Knowledge of imaging equipment, basic computer and electrical systems
  • Experience with hands-on field service tools and mechanical systems
  • Demonstrated technical acumen, business knowledge, and commitment to teamwork
  • Willing to travel and work independently and have excellent communications skills


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