Customer Service Representative

7 days ago


Birmingham, Alabama, United States U-Haul Full time
Job Responsibilities

The Storage Customer Service Representative will be responsible for:

  • Supporting site managers with facility operations
  • Answering phone inquiries from active and prospective customers
  • Showcasing storage units, explaining terms of rental agreements, and preparing rental contracts
  • Performing general routine property cleanup and minor repair work
  • Ensuring all vacant storage units are clean, dry, secure, and available for new customers
Benefits

We offer a comprehensive benefits package, including:

  • Career stability and opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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