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Store Manager Trainee

2 months ago

Lahaina, Hawaii, United States Travis Mathew Full time
Job Title: Store Manager In Training

Job Summary:

The Store Manager In Training (SMIT) is a key role in the retail operations of TravisMathew. This individual will support the Store Manager in managing the day-to-day retail operations, including sales and service, team leadership, and operational excellence.

Key Responsibilities:

  • Assist with leading, directing, and motivating the team to achieve overall company sales objectives
  • Manage store-level HR functions, including associate scheduling and timecard review/approval
  • Provide direction, feedback, and coaching to foster collaboration and productivity
  • Recruit and train a team of support managers and client experience-focused associates
  • Manage store P&L by driving top-line revenue and strategically managing expense budgets
  • Develop and implement strategies to drive sales and key performance indicators
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business
  • Train and coach team to meet and/or adhere to client service standards and company policies and procedures
  • Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business
  • Implement product and visual merchandising directives and techniques to maximize space and drive sales
  • Manage inventory control procedures, including product receipt, transfers, and returns
  • Manage and maintain store cleanliness and organization, including front-of-house and stock space

Requirements:

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Experience with back-office operations management, visual merchandising, and recruitment/training
  • Strong written and verbal communication skills
  • Ability to manage and mentor a team
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Ability to make decisions independently or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings, and holidays

Education and Experience:

  • Bachelor's Degree in Business or related field preferred
  • Minimum 2 years experience in retail store management
  • Minimum 3 years experience in a client services-related capacity

TravisMathew is an Equal Employment Opportunity Employer.