Cloud Operations Engineer

1 week ago


Chicago, Illinois, United States InRule Technology, Inc. Full time
About InRule Technology, Inc.

InRule Technology, Inc. is a leading provider of business rules management systems (BRMS) that enable enterprises to automate decision logic and change rules without code. Our innovative solutions empower organizations to make mission-critical decisions by infusing cutting-edge technology into their processes.

Job Summary

We are seeking a highly skilled Cloud Operations Engineer to join our growing team of experts. As a key member of our cloud operations team, you will be responsible for designing, implementing, and managing the tools used to develop, deploy, monitor, and support our cloud infrastructure and services.

Key Responsibilities
  • Design and Implementation
    • Design and implement tools used to develop, deploy, monitor, and support cloud infrastructure and services.
    • Collaborate with developers and architects to ensure optimal performance, security, and scalability of cloud solutions.
  • Monitoring and Troubleshooting
    • Monitor and troubleshoot cloud resources and applications using Azure Monitor, Application Insights, Log Analytics, and other solutions.
    • Participate in scheduled on-call rotations along with other CloudOps team members.
  • Cost Optimization and Efficiency
    • Monitor and analyze cloud resource usage to identify cost-saving opportunities.
    • Automate and optimize processes to improve efficiency and reliability of cloud operations.
  • Security and Compliance
    • Participate in administering software development pipeline, security policies, vulnerability detection, and driving adoption of industry-standard best practices.
    • Develop, configure, and deploy monitoring tools and scripts for applications and systems.
  • Incident Resolution and Support
    • Troubleshoot and resolve incidents while collaborating with Support, Engineering, and IT teams to minimize downtime and maintain service quality.
    • Provide timely technical guidance and support to internal and external customers on cloud-related issues.
Requirements
  • 3+ years of experience in cloud operations, site reliability engineering (SRE), software engineering, or systems administration.
  • Excellent communication and problem-solving skills, and a plus for customer service skills.
  • Experience with Azure, AWS, or other cloud and hosted platforms.
  • Strong knowledge of Azure services, such as App Services, Functions, SQL Database, Cosmos DB, Storage, Key Vault, etc.
  • Experience with Azure CLI, PowerShell, Terraform, ARM templates, Cake, SQL, T-SQL, C#, Python, JavaScript, or other scripting and development languages.
  • Capable of identifying and configuring KPIs in monitoring and troubleshooting tools, such as Azure Monitor, Application Insights, Log Analytics, Sumo Logic, Seq, Zabbix, etc.
  • Well-versed in DevOps concepts, security principles, best practices, and CI/CD tools like Azure DevOps, Octopus, TeamCity, etc.
  • Experience with networking, DNS, VPC, database operations and concepts.
  • Development experience with creating tools and consoles for monitoring, managing, and supporting SaaS or PaaS products is a plus.
  • Experience with Windows Server, Linux operating systems (especially Ubuntu), and related applications such as Docker and Kubernetes, etc.
  • A plus for knowledge of or experience with MongoDB, Tomcat, SharePoint, or Dynamics.
  • Ability to work independently and as part of a team.
  • Bachelor's degree or equivalent experience in Software Development, IT Engineering, or related field.


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