Customer Service Representative

1 week ago


Oak Park, Michigan, United States Fred Loya Insurance Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing ones.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Answer questions regarding customers' policies and provide solutions
  • Process transactions and accept payments
  • Identify potential needs and follow up with customers on quotes, renewals, and cancellations
  • Participate in marketing initiatives for new business development
  • Maintain a neat and clean work area and office
Requirements
  • High school diploma or equivalent
  • Bilingual (English/Spanish) a plus
  • Business professional attire
  • Reliable transportation
  • Good customer service and communication skills
  • Goal-oriented and self-motivated
Benefits
  • Bonus pay
  • Paid training
  • Paid holidays and vacation days
  • Paid sick days
  • Health, dental, and vision insurance
  • 401K matching
  • Opportunity for career growth and advancement

Fred Loya Insurance is an equal opportunity employer and is committed to diversity and inclusion in the workplace.



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