Copier Service Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Copier Service Manager to join our team at Innovative Software Solution Inc. The successful candidate will be responsible for managing our copier service operations, ensuring timely and efficient delivery of services to our customers.
Key Responsibilities- Service Operations Management
- Manage and coordinate the installation, repair, and maintenance of copiers and other office equipment.
- Ensure that all service calls are completed in a timely and professional manner.
- Develop and implement service delivery strategies to meet customer needs and expectations.
- Team Leadership
- Lead and manage a team of service technicians to ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Provide coaching and training to team members to improve their performance and productivity.
- Customer Service
- Provide exceptional customer service to our clients, responding to their needs and concerns in a timely and professional manner.
- Build and maintain strong relationships with customers to ensure their loyalty and satisfaction.
- Administrative Tasks
- Manage and maintain accurate records of service calls, including customer information, equipment details, and service history.
- Prepare and submit reports to management on service delivery performance, customer satisfaction, and other key metrics.
- Education
- Associate degree (A.A.) or equivalent from a two-year college or technical school.
- Experience
- One to three years of related experience and/or training; or equivalent combination of education and experience.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to manage multiple priorities and deadlines.
- Valid driver's license and clean driving record.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced service professional looking for a new challenge, please submit your application today.
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Food Service Operations Manager
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Food Service Operations Manager
6 days ago
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Restaurant Operations Manager
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