Dermatology Call Center Representative

2 weeks ago


Boardman, Ohio, United States Optima Dermatology Full time
Customer Service Representative for Dermatology Practice

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Advanced Dermatology and Skin Care Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and clients.

Responsibilities:
  • Answer and respond to phone calls and emails in a timely and professional manner
  • Manage and update patient records and schedules
  • Coordinate with providers and staff to ensure seamless communication and service delivery
  • Provide accurate and helpful information to patients and clients regarding our services and policies
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in computer software and systems
  • Familiarity with medical terminology and insurance procedures
About Us:

At Advanced Dermatology and Skin Care Center, we are committed to providing exceptional patient care and service. We are a partner of Optima Dermatology and strive to be the best in everything we do. Our team is dedicated to creating a positive and supportive work environment that allows our staff to excel and grow.



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