Fitness Center Representative
4 weeks ago
Citrus Heights, CA
Job Summary
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities
- Provide exceptional customer service to members, prospective members, and guests
- Handle all front desk related activities, including answering phones, checking members into the system, and signing up new members
- Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and helping with priority cleaning lists
Requirements
- Must be 18 years of age or older
- High School diploma/GED equivalent required
- Customer service background preferred
- Basic computer proficiency
- Punctuality and reliability are a must
- Ability to work independently as well as part of a team
- A positive, upbeat attitude and a passion for fitness and health
Physical Demands
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Must be able to occasionally lift up to 50 lbs
Equal Opportunity Employer
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
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