Community Outreach Liaison

2 weeks ago


Tampa, Florida, United States Miami Beach Medical Group Full time
Job Title: Community Outreach Liaison

We are seeking a highly skilled Community Outreach Liaison to join our team at Miami Beach Medical Group. As a key member of our sales team, you will be responsible for building and maintaining relationships with seniors and business partners to generate new patient opportunities.

Key Responsibilities:
  • Greet new patients and provide exceptional customer service to ensure a positive experience.
  • Develop and execute strategies to drive new member growth and retention.
  • Build and maintain relationships with insurance agents, brokers, and case workers to ensure effective lead management.
  • Deliver presentations to large audiences to educate potential patients on our value proposition and healthcare model.
  • Manage new member inquiries across various channels and resolve customer complaints in a timely manner.
  • Collaborate with other patient concierge professionals to share best practices and ensure seamless patient experience.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum 4 years of successful sales experience, with a focus on business-to-business sales.
  • Experience working with seniors and a general understanding of Medicare Advantage are highly desirable.
  • Proficient in MS Office and ability to work core business hours with occasional overtime.
  • Valid driver's license and insured vehicle for local travel.

Miami Beach Medical Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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