Front Line Ambassador

6 days ago


Atlanta, Georgia, United States Hard Rock Cafe Full time
Job Title: Front Line Ambassador

About Us: Hard Rock International is a world-renowned company with a presence in over 70 countries across the globe. Our diverse portfolio includes owned, licensed or managed Rock Shops, Live Performance Venues and Cafes. We are passionate about delivering exceptional guest experiences and creating unforgettable memories.

Salary: $12-$15 per hour, depending on experience and location.

About the Job: As a Front Line Ambassador at Hard Rock Cafe, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your role will involve welcoming and seating guests, answering questions, and maintaining a clean and organized waiting area. You will also be responsible for directing guests to areas and restrooms, providing security for co-workers and guests, and assisting servers and bussers as needed. In addition, you will perform opening, closing, and side duties, such as cleaning glass, polishing brass, and sweeping/vacuuming the floor. Your goal will be to create memorable experiences and ensure the complete satisfaction of each and every guest.

Responsibilities:
  • Welcome and seat guests
  • Answer questions and provide information
  • Maintain a clean and organized waiting area
  • Direct guests to areas and restrooms
  • Provide security for co-workers and guests
  • Assist servers and bussers
  • Perform opening, closing, and side duties

Requirements:
  • High School diploma or GED
  • Ability to remain calm in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Physical stamina to stand for long periods and move throughout the cafe

Working at Hard Rock Cafe: We offer a dynamic and fast-paced work environment, with opportunities for career growth and development. If you are passionate about delivering exceptional guest experiences and creating unforgettable memories, we encourage you to apply.
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