Customer Experience Ambassador

6 days ago


Atlanta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time
Customer Experience Ambassador

We're searching for a highly motivated and enthusiastic individual to join our Atlanta - Westside Provisions team as a Customer Experience Ambassador. The estimated salary for this position is $21.96 per hour, with the opportunity to earn additional income through tips.

About the Role:
This is a full-time position responsible for delivering exceptional customer experiences and ensuring that all on-the-line operations run smoothly. As a Customer Experience Ambassador, you will be expected to act as a coach and role model for the shop team, providing top-notch customer service and promoting our brand values.

Responsibilities:
* Deliver exceptional customer experiences and ensure that all on-the-line operations run smoothly
* Act as a coach and role model for the shop team
* Provide top-notch customer service and promote our brand values

Requirements:
* Full-time presence with night and weekend availability
* Passion for customer service and exemplary role model
* Energetic, positive, and skillful communicator
* Strong work ethic, great judgment, and good heart
* Calm under pressure and handles adversity with grace
* Master of daily operations and delegation

Benefits:
* Competitive hourly rate + tips
* Full-time hours
* Paid time off and holidays
* 4% match on 401k contributions after 3 months of employment
* A one-month paid sabbatical after 3 years of continuous service
* Annual paid day to volunteer for a non-profit organization that matters to you
* 50% discount at Jeni's Scoop Shops and online
* Career development toward Shopkeeper Apprentice and beyond

About Us:
Jeni's Splendid Ice Creams LLC. is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together through our unique and delicious products.

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