Café Team Member

2 weeks ago

Huntsville, Alabama, United States Huntsville Botanical Garden Full time
Job Overview

Position: Café Staff

Department: Hospitality Services – Garden Café

Reports To: Food & Beverage Supervisor

Supervises: N/A

Classification: Non-Exempt

Availability: Must be able to work a flexible schedule, including evenings, weekends, and holidays.

General Summary: The Café Staff play a vital role in fostering a culinary connection between visitors and nature. This position is focused on delivering exceptional customer service and preparing high-quality food items promptly. As part of the Café team, responsibilities include taking orders, managing the point of sale (POS) system, and preparing food items in accordance with established menu standards, all while embodying the Garden's Core Values.

Key Responsibilities:

  • Efficiently take guest orders and operate the POS system, ensuring accuracy and quality.
  • Prepare menu items as requested by guests, maintaining high standards of quality and efficiency.
  • Conduct daily opening and closing tasks, including restocking supplies and ensuring cleanliness in food preparation and serving areas, adhering to health and safety regulations.
  • Maintain cleanliness of all kitchen appliances, storage areas, and dining spaces, ensuring a safe and sanitary environment.
  • Assist with inventory management, including estimating food needs, ordering supplies, and ensuring proper storage practices.

Minimum Qualifications:

A high school diploma or equivalent is required, along with at least six months of experience in food service. Candidates must be able to obtain Serve Safe Certification within the first 90 days of employment.

Success Factors:

  • Commitment to the Garden's mission of connecting people with plants and embodying core values.
  • A collaborative, team-oriented attitude with a strong desire to learn about food safety and Café operations.
  • Ability to engage with guests warmly, creating a welcoming atmosphere and positive experiences.
  • Self-motivated and organized, with strong numerical skills.
  • Flexibility to adapt to various job demands throughout shifts.

Preferred Qualifications:

Experience in culinary arts or food preparation is highly desirable.

Physical Requirements and Work Environment:

  • Physical demands include the ability to lift and carry items as needed and remain standing for extended periods.
  • Work is conducted in both indoor and outdoor settings, with exposure to varying weather conditions during events.
  • Utilization of general office equipment, tablets, POS systems, and kitchen appliances.

This job description serves as a guideline for the essential functions and responsibilities of the position and may be subject to change as organizational needs evolve. The Huntsville Botanical Garden is dedicated to fostering an inclusive culture that attracts and engages individuals from diverse backgrounds.

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